Privacy Policy

Rediscover Health values your privacy. This Privacy Policy explains how we use, share and protect the personally identifiable information that we collect about you.

This Privacy Policy applies to users of this website - rediscoverhealth.ca. By visiting or using our website, you agree to this Privacy Policy.

This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the websites. The information collected by these affiliates or third party websites is subject to their own privacy policies.

At Rediscover Health we use cookies to: keep track of what items you have in your basket, remember you when you return to our website and to improve your experience on our website. We do not usually store your sensitive or personally identifiable information in cookies we create. All the information we gather from cookies is secure.

We also work with third party companies who may also set cookies on your device during your visit to our website. They use the information collected from their cookies to support ads displayed to you based on your specific interests. They may also use cookies to track ad responses, to measure the effectiveness of advertising or to award incentives to their members.

It’s important for you to know that we have no access to, or control over cookies used by our selected third party companies. We do not share any of your personally identifiable information such as your name, telephone number or address with these companies, except in accordance with our Privacy Policy.

Information We Collect

We collect a variety of information from our customers and visitors to the websites; some information is automatically collected and some you may provide to us when using the websites. We also acquire information from third parties.

Information Collected Automatically

We automatically collect your IP address, the type of operating system and web browser you use and related information. We also track certain information about your activities on our websites. If you are a registered Rediscover Health customer, we link this automatically-collected data to your personal information collected.

Information You Provide Us

You may provide us with personal information during the use of our websites; we collect your name, e-mail address and password. If you place an order with us, we collect the personal information that you provide to us such as your shipping, billing, and payment information. You may also have the option to store credit card or other payment information.

Additional Information We Collect

From time to time, we may acquire additional information about our customers from third parties, such as Canada Post, UPS and Fedex. We may incorporate this additional information with the existing information we collect about our customers.

Where We Process and Store Data 

Rediscover Health processes and stores data in various locations throughout Canada and the United States for back-up and recovery purposes or to enable us to offer you ongoing support. By using the websites and providing us with your personal information, you are consenting to the transfer and processing of your personal information in jurisdictions outside of your home country.

We use third-party advertising companies to serve advertisements on our behalf. These companies may use cookies or tracking pixels to tailor advertisements you see on our websites to track your response and to measure the effectiveness of said advertising. We do not provide or allow any third party companies direct access to any personal information.

Use and Disclosure of Information

We use the information that we collect about you to maintain, improve, and administer our websites.

Deactivation of Your Account

You may also request deactivation of your Rediscover Health account by contacting customer service at orders@rediscoverhealth.ca. Please note that your personal information may remain in our archived records after your account has been deactivated.

Updating Your Personal Information

If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can access your account in the my account section of the online store website. You may also request these changes by contacting customer service using our online email contact form.

Rediscover Health

7714 Yonge St

Thornhill, ON L4J1W2

Website Security

We maintain the highest possible website security designed to help us protect your non-public personal information against loss or misuse. Our websites use SSL technology to encrypt your credit card information when you purchase products through our online store.

This Privacy Policy was last updated: January 20, 2020